Interactive Voice Response (IVR)

IVR is the most cost-effective and efficient way for a company or brand to automatically route calling customers to the right solution or representative without human intervention. It helps enhance your brand image in the customer’s mind as being a professional company that listens and cares, 24x7.

How it Works

We handhold you through the entire process… understanding your requirement, analysing and planning the solution and, beyond that, providing you all necessary support.

Business Advantages

24x7x365 customer accessibility.
Automated customer support that saves you time and money.
Increases customer satisfaction by routing them to the right solution.
Easily handles high-volume traffic.
Collate valuable customer information and feedback to help solve future issues quicker.
Reduce operational cost

Cloud Based
wired
wireless

Bulk SMS

Your one-stop shop for every bulk messaging need of your enterprise. Leverage the power of reaching out to a large database through simple web-based applications or API Interface...

Bulk Email

Benefit from the dual advantage of Bulk Email solution along with our technical expertise. We hand-hold you through the entire process...

Short Code

Manage SMS traffic from and to customers and prospects via shorter numbers (5 or 7 digit), with auto-reply options to reassure customers their issue is being dealt with...

Long Code

Perfect for one-on-one customer communication. It offers a more personalised feel, hence enhances the customer experience...

Toll Free

Gives your customers greater comfort level and a feeling that you really care for them enough to even absorb call charges...

Missed Call

Missed Call as a concept is extremely popular in a cost-sensitive market like India, and where most people are on limited talk-time plans...

Interactive Voice Response (IVR)

IVR is the most cost-effective and efficient way for a company or brand to automatically route calling customers to the right solution...

Outbound Dialler (OBD)

OBD is a fantastic business tool that delivers a pre-defined voice message to innumerable target customers...

WhatsApp for Business

An excellent way to promote your business, generate sales and leads, communicate to potential customers, and create a loyalty program...

Internet Leased Line

ILL is a leased line dedicated solely and directly to your business. Thus, unlike broadband connections, the entire bandwidth along the leased route is shared with no one else...

Primary Rate Interface (PRI)

One single number on which multiple lines can transmit simultaneous yet separate communications. Excellent for business communications...

Broadband

Broadband is always-on, high-speed internet access that can be delivered via different technologies (fiber optic, wireless, cable, DSL and satellite)...

SIM Card Solutions

A SIM Card has virtually become a basic need like food, clothing or shelter. Almost nobody in today’s world can remain unconnected – and definitely not in a business environment...

Vehicle Tracking Solutions

For operational efficiency and profitability, fleets and other companies that have vehicles out on the field need to constantly track locational and other information of all their vehicles at any given point in time...

Data Card

Today’s business world is a global village. Business executives and representatives need to be constantly on the move, and yet, need to stay connected at all times...

Fixed Wireless Phones

A Wireless system in fixed location such as office or home. Fixed wireless phones work with or without sim cards so there is no rigidity with fixed phone numbers...

Enquire Now

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Bhavana Televentures ltd.

Office No. 301, Thakker Heights, Bhandup Village Road Opp, Ceat Tyres Factory Main Gate, Nahur (W), Mumbai - 400 078.

+91 92201 01010

www.theitmatic.com

care@theitmatic.com

Crafted by Water Communications