IVR is the most cost-effective and efficient way for a company or brand to automatically route calling customers to the right solution or representative without human intervention. It helps enhance your brand image in the customer’s mind as being a professional company that listens and cares, 24x7.
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Interactive Voice Response (IVR)
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How it
Works
We handhold you through the entire process… understanding your requirement, analysing and planning the solution and, beyond that, providing you all necessary support.
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Business
Advantages
- 24x7x365 customer accessibility.
- Automated customer support that saves you time and money.
- Increases customer satisfaction by routing them to the right solution.
- Easily handles high-volume traffic.
- Collate valuable customer information and feedback to help solve future issues quicker.
- Reduce operational cost
- Cloud Based
- wired
- wireless