This privacy policy document governs the manner in which Bhavana Televentures Ltd (“We”, “Bhavana Televentures Ltd”, “ITmatic” “theITMatic” “Us” “Our”) collects, uses, maintains and discloses information collected from its clients (“You, “Your”). This document has been compiled to better serve those who are concerned with how their Personal Data or Personally Identifiable Information (PII) is being used online. We may collect different types of personal and other information based on your use of our products and services and our business relationship with you, including contact information, billing information, equipment, performance, Bhavana Televentures Ltd and IT Matics (theitmatic’s) website usage, viewing and other technical information about your use of our network, services, products or websites, Information may be collected when you give it to us with the intent to purchase or interact with us about a product or service we offer or provide; when we collect it automatically when you visit our websites or use our products and services; or when we obtain it from other sources, such as credit agencies. We may collect/store your IP address, cookie information and details of the web pages you request. In order to register on the Website and use the Services, you are required to share the Information for the effective performance of the Services.
Our goal of collecting your information is to provide you with the best customer experience possible by communicating with you regarding service updates, offers and promotions; delivering advertising that may be of interest to you; addressing network and security issues; investigating or taking action regarding illegal activities or violations of our Terms of Use or other policies, as may be laid out in our website from time to time. We collect some information on an anonymous basis and may anonymize the personal information we collect about you into data groups.
We do not sell your Personal Information to anyone for any purpose, and we maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes. We have implemented encryption or other appropriate security controls to protect Personal Information. Subject to applicable legal restrictions, such as those that exist for Customer proprietary network information and other information applicable under the Information Technology Act 2000 and its applicable Rules, the Bhavana Televentures Ltd family of companies may share your Personal Information with each other to make sure your experience is as seamless as possible, and you have the full benefit of what Bhavana Televentures Ltd and its subsidiaries have to offer. Customer Proprietary Network Information (CPNI) is information that relates to the quantity, configuration, type, destination, location and amount of use of the telecommunications services you purchase from us, as well as the information contained in your bills for those services. We collect CPNI in the normal course of providing you with telecommunications services. Your telephone number, name and address are not CPNI. We may provide Personal Information to Bhavana Televentures Ltd’s IT Matic or other third parties for purposes such as emergencies, pursuant to court orders, identity verification to prevent fraud and identity theft, enforcing of property rights, or obtaining payment for products and services that appear on your Bhavana Televentures Ltd’s IT Matic billing statements. We have implemented appropriate physical, electronic, procedural and managerial procedures to safeguard your information against loss, unauthorized access, misuse or modification. We require any third parties processing your information to implement the same levels of protection with respect to your data. We strive to use commercially acceptable means for protecting your information.